Feedback and Complaints

Patient satisfaction affects health outcomes, and our Practice acknowledges that patient feedback is important. Our Practice provides patients with the opportunity to provide compliments, complaints, or suggestions.  There is a standard feedback form in our reception area if you wish to write something down.

Your feedback helps us to improve our services and our aim is to act on every comment we receive.

Our Services

Venesection

Therapeutic venesection has been shown to be beneficial in patients with conditions such as haemochromatosis and polycythaemia. By removing 250-500ml of blood at regular intervals

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Immunisations

National Immunisation Program Our practice has specially qualified Nurse Immunisers who administer all government funded vaccination programs after completing a pre-vaccination screening process, including:  Childhood

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Skin Cancer Checks

Our centre has a dedicated skin clinic operating daily. Our skin doctor has completed additional training, offering comprehensive skin cancer checks as well as operative

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Child Health Checks

A child health check aims to ensure that children are growing and developing as well as possible. These checks are performed at specific ages and

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